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Because what I talk about is important to you, although you may not know it.

Customer service is important. Ethical behavior is important. With “Consumer Beast” I am able to speak on the things that I believe are important, while being entertaining, funny, and very readable all at the same time.

Businesses should treat customers, professionally, and customers should treat businesses ethically. That is not followed, I will be here to write about it at length.

Trust me when I say, you’ve never read a writer quite like me, and trust me that will be a good thing. You’ll have a great time here.

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Subscribe to The Notorious Banker: Consumer Beast

I love customer service! As a former bank manager I was the best at it. Consumer Beast discusses issues that impact customer service, customer experience, and customer relations in a way you hardly ever see: Intelligent, insightful, and damn funny!

People

9x Author. Retail Banking and Customer Service Expert - Podcast Host - Consumer Advocate - Fighter for Ethical Behavior